Privacy policy
Wonder & Wise maintains the confidentiality of all our customers. Your personal information will never be shared.
Safety
All Wonder & Wise products meet or exceed ASTM safety standards. To learn more about safety and quality, click here.
Shipping
- Delivery time for customers is 3-5 working days
- Free shipping on orders over $99. Orders under $99 will be charged based on weight. Some oversized products may not be eligible for free shipping.
- Orders received after 2 PM(PST) will be processed the following business day. Orders will be processed and ship within 1-2 Business Days.
- Hours: Monday – Friday 9:00 AM – 5:00 PM (PST)
Return Policy
- Items may be returned within 30 days of purchase date in original packaging and must be unused. All returns must have a Return Authorization Form. Please email or call us for a Return Authorization.
- We reserve the right to reject a return without a Return Authorization.
- Merchandise and taxes will be fully refunded. Shipping costs and handling fees will not be refunded.
- A refund will be issued in the same method of the original payment.
- Please note that we may request you to email/send us pictures of damaged or defective merchandise.
- The customer is responsible for returning the item(s) unless the item has a manufacturing defect or damaged by delivery.
- Customers must submit a Return Authorization Form, print and attach with the returned item.